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Shared Social Media-Marketing Glossary

Shared/Social Media

Definition

Shared or social media refers to digital platforms and technologies that enable users to create, share, and interact with content and each other. These platforms include social networks like Facebook, Twitter, LinkedIn, Instagram, and others, where users can post updates, share multimedia, and engage in conversations. Shared media is characterised by its dynamic, real-time nature, and its ability to facilitate widespread information dissemination and user engagement. Unlike owned media, which is fully controlled by the brand, shared media involves user-generated content and interactions that can significantly amplify a brand’s reach and influence.

How You Can Use

Consider a tech startup that has recently launched an innovative mobile app. To maximise their exposure and build a user base, they can leverage shared/social media in the following ways:

  1. Social Media Campaigns: Launch targeted campaigns on platforms like Facebook and Instagram to promote the app. This could include engaging posts, short demo videos, and eye-catching graphics that highlight the app’s unique features.
  2. Influencer Partnerships: Collaborate with tech influencers who can review the app and share their experiences with their followers. This can significantly boost credibility and reach a larger audience.
  3. User-generated Content: Encourage users to share their experiences with the app using a specific hashtag. Feature the best user-generated content on the company’s social media profiles to create a sense of community and authenticity.
  4. Interactive Engagement: Use Twitter polls, Instagram Stories, and Facebook Live to interact with the audience in real-time. This direct engagement helps in building a loyal user base and provides valuable feedback.

By actively engaging on social media platforms, the startup can create buzz around their app, drive downloads, and establish a strong online presence.

Calculating the Impact

To assess the effectiveness of shared/social media efforts, businesses can monitor various key performance indicators (KPIs):

  • Reach: The total number of unique users who have seen the content.
  • Engagement: The level of interaction, including likes, shares, comments, and retweets.
  • Conversion Rate: The percentage of social media interactions that result in a desired action, such as app downloads or website visits.
  • Referral Traffic: The amount of traffic driven to the website from social media platforms.

Formulas to calculate these metrics include:

  • Engagement Rate = (Total Engagements / Total Impressions) * 100
  • Conversion Rate = (Number of Conversions / Total Clicks) * 100
  • Referral Traffic = (Social Media Traffic / Total Website Traffic) * 100

Key Takeaways

  1. Widespread Reach: Social media platforms enable brands to reach a global audience.
  2. Real-Time Interaction: Provides opportunities for immediate engagement and feedback.
  3. User-Generated Content: Amplifies brand messages and builds community through authentic content.
  4. Cost-effective marketing: Can achieve significant exposure with relatively low investment.
  5. Enhanced Brand Loyalty: Consistent and meaningful interactions foster strong relationships with the audience.

FAQs

What is Shared/Social Media?

Shared/social media refers to platforms that allow users to create, share, and interact with content and each other, including social networks like Facebook and Twitter.

Why is Shared/Social Media important for SEO?

Shared/social media can drive traffic to your website, increase brand visibility, and generate backlinks, all of which contribute to improved SEO performance.

How can I optimize my Shared/Social Media strategy?

Optimize by posting high-quality content, engaging with your audience, using relevant hashtags, collaborating with influencers, and analyzing performance metrics regularly.

What are the benefits of Shared/Social Media?

Benefits include reaching a wide audience, real-time engagement, leveraging user-generated content, cost-effective marketing, and building brand loyalty.

How does Shared/Social Media differ from Owned Media?

Shared media involves user-generated content and interactions on platforms not fully controlled by the brand, while owned media refers to brand-controlled properties like websites and blogs.

Can Shared/Social Media help in building brand authority?

Yes, active and meaningful participation on social media platforms can establish a brand as an authority in its industry through consistent and valuable interactions.

What types of content work best on Shared/Social Media?

Effective content includes videos, images, infographics, user-generated content, live streams, and interactive posts such as polls and quizzes.

How do I measure the success of my Shared/Social Media efforts?

Measure success by tracking metrics like reach, engagement, conversion rates, and referral traffic from social media platforms.

Is it necessary to be on all social media platforms?

No, it's more effective to focus on platforms where your target audience is most active and where your content performs best.

What are some common mistakes to avoid with Shared/Social Media?

Common mistakes include neglecting to engage with followers, inconsistent posting, ignoring analytics, and failing to adapt content to each platform's unique features.

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