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Fabric Box Google Ads Case Study

Brand

Fabric Box

LOCATION

Auckland

INDUSTRY

E-commerce / Fashion Fabric Retail

platform

SEO and Google ads

year

2025

Problem

Fabric Box had the product range sorted. Quality merino wool, deadstock denim, coating fabrics, all shipping across New Zealand and Australia. But their Google Ads were burning money faster than what they were making back. At $10.36 per conversion, the cost to bring in each paying customer was too high to scale confidently. The campaigns were running, clicks were happening, but the underlying structure was not built to perform. Something had to change.

Solution

We uncovered the key issues behind the account's performance. Loose targeting, keyword waste, and bidding strategies that were not aligned with actual purchase intent.

There was no single fix. We worked through the account methodically, making targeted changes that built on each other over time. Campaign structure came first. We rebuilt it around buyers who were already searching for specific fabric types like merino wool, deadstock denim, and coating fabrics, rather than casting a wide net with broad generic terms. From there, we went through the search term reports and cut out the irrelevant traffic that was quietly draining the budget. Negative keywords are unglamorous work, but they matter. Every irrelevant click that stops is money redirected toward someone who was actually going to buy.

From there, we reworked the ad copy to reflect what Fabric Box actually sells and who actually buys it: sewists, designers, and makers looking for something specific. We switched to a bid strategy that optimised toward conversion value rather than just volume, and ran a conversion tracking audit to make sure the data feeding the algorithm was clean and accurate. Garbage in, garbage out. The account needed reliable signals before it could perform reliably.

VALUE DELIVERED

Between October 2024 and June 2025, the numbers moved in the right direction across every metric that matters.

  • Cost per conversion dropped from $10.36 to $6.96, a 32.82% reduction.
  • Total conversions grew from 408 to over 609, an increase of more than 200 additional purchases.
  • Conversion rate lifted from 2.59% to 3.30%.
  • Return on ad spend improved from 6.16 to 8.84, meaning each dollar spent on ads is now generating noticeably more revenue.

IMPACT

Fabric Box is now acquiring customers online at a cost that actually makes sense for the business. The campaigns are not just running; they are working. More buyers are finding the store, more of them are converting, and the business is scaling its Google Ads with confidence rather than guesswork. This is what structured, data-driven Google Ads management looks like when applied properly. Not overnight results, but consistent, compounding improvement over time.

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