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Read-Skim-Glance Delete- Marketing Glossary

Read, Skim, Glance/Delete

Definition

In email marketing, understanding how subscribers engage with your emails goes beyond simply measuring open rates. The concept of “Read, Skim, Glance/Delete” categories different subscriber behaviours after opening an email.

  • Read: Subscribers actively engage with the email content, spending time reading the entire message. This indicates a high interest and engagement.
  • Skim: Subscribers scan the email content quickly, potentially reading headlines or browsing key points. This suggests moderate interest, and the content might need improvement to grab full attention.
  • Glance/Delete: Subscribers briefly open the email and then quickly delete it without fully engaging with the content. This signifies low interest and a potential need for stronger subject lines or more relevant content.

By analysing these behaviours, email marketers can gain valuable insights into subscriber engagement and optimise their email campaigns for better results.

How You Can Use

Imagine you run a travel agency and send out an email promoting a new vacation package. You track your email analytics and notice a significant portion of subscribers fall under the “Glance/Delete” category. This indicates the subject line or email content might not resonate with your audience. Understanding this behavior allows you to refine your approach. You could A/B test different subject lines that highlight specific destinations or focus on limited-time deals to pique subscriber interest and encourage them to move beyond a quick glance.

Key Takeaways

  1. Engagement Levels: “Read, Skim, Glance/Delete” helps categorise subscriber engagement levels, providing insights beyond open rates.
  2. Content Optimisation: Analyse this data to identify areas for improvement and tailor future email content for better engagement.
  3. Subject Line Testing: A high “Glance/Delete” rate might indicate uninspiring subject lines. A/B testing can help craft subject lines that capture subscriber attention and encourage them to open and read your emails.
  4. Personalisation: Personalise email content whenever possible. Subscribers are more likely to engage with emails tailored to their interests and travel preferences.
  5. Compelling Content: Craft clear, concise, and valuable email content that grabs attention quickly and entices subscribers to read more.

FAQs

What is Read, Skim, Glance/Delete in Email Marketing?

These are metrics that measure different levels of recipient engagement with an email, indicating how much time they spend interacting with it.

How can I track Read, Skim, Glance/Delete metrics?

Most email marketing platforms provide analytics tools that track these engagement levels using tracking pixels and time stamps.

Why are Read, Skim, Glance/Delete metrics important?

They offer insights into how engaging your email content is, helping you improve future campaigns.

What does a high Read rate indicate?

A high read rate indicates that recipients are spending significant time engaging with your email content, suggesting high relevance and interest.

How can I improve my Skim metrics?

To improve skim metrics, make your content more scannable by using bullet points, images, and shorter paragraphs.

What should I do if my emails have a high Glance/Delete rate?

Review your subject lines and preheader text, and consider A/B testing different variations to make them more compelling.

How often should I analyze Read, Skim, Glance/Delete metrics?

Regular analysis, such as monthly or after each campaign, helps you continuously optimize your email strategy.

Can personalization affect Read, Skim, Glance/Delete metrics?

Yes, personalized content can significantly increase engagement and improve read rates.

What tools can help with analyzing these metrics?

Tools like Mailchimp, HubSpot, and Campaign Monitor offer features to track and analyze read, skim, glance/delete metrics.

How can these metrics impact my overall email marketing strategy?

Understanding these metrics helps you create more effective email content, leading to higher engagement, better deliverability, and improved ROI.

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