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Spam-Filters- Marketing Glossary

Spam Filters

Definition

Spam filters in email marketing use automated systems to identify and categorise incoming emails as spam or legitimate. Email service providers (ESPs) and individual email clients employ these filters to analyse various aspects of an email, including:

  • Sender reputation: The sender’s IP address and domain name are assessed to determine if they have a history of sending spam.
  • Content: Spam filters look for keywords, phrases, and formatting techniques commonly used in spam emails.
  • Authentication protocols: SPF, DKIM, and DMARC help verify the sender’s legitimacy and can influence how spam filters handle emails.

If an email triggers suspicion based on these factors, it might be directed to the spam folder or even blocked entirely.

How You Can Use

Understanding how spam filters work empowers email marketers to optimise their campaigns for better deliverability.

  • Maintain Clean Lists: Regularly remove inactive subscribers and update outdated addresses to avoid triggering spam filters that flag purchased or irrelevant lists.
  • Avoid Spam Triggers: Refrain from using excessive exclamation points, all caps, misleading subject lines, or suspicious attachments.
  • Content Relevance: Focus on sending valuable content that aligns with subscriber interests to increase engagement and reduce spam filter flags.
  • Authentication: Implement email authentication protocols like SPF, DKIM, and DMARC to improve sender reputation and enhance deliverability.

Example:

An e-commerce company sees a rise in emails landing in spam folders. They analysed their practices and discovered sending generic promotional emails to a purchased list with irrelevant content and misleading subject lines. By segmenting their list, personalising content, and focusing on permission-based marketing, they can significantly reduce spam filter triggers and improve email deliverability.

Key Takeaways

  1. Understand the Filters: Knowing spam filter operations helps customise campaigns to avoid flagging.
  2. Maintain list hygiene: Clean email lists ensure your emails reach intended recipients, not spam traps.
  3. Content is King: Focus on high-quality, relevant content that resonates with your audience to increase engagement and bypass spam filters.
  4. Authentication Matters: Implementing email authentication protocols builds trust and improves the sender’s reputation for better deliverability.
  5. Monitor and Adapt: Regularly track spam filter complaints and adjust your strategy based on performance metrics.

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