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Acceptance-rate-Deliverability-rate- Marketing Glossary

Acceptance rate (Deliverability rate)

Definition

The acceptance rate, or deliverability rate, is a vital email marketing metric indicating the percentage of emails successfully reaching recipients without being blocked or facing delivery issues, ensuring messages reach the intended audience effectively.

How You Can Use

Let’s say an online retailer sends a promotional email to a list of 5,000 subscribers. The email report shows 4,800 successful deliveries and 200 bounces. Calculate the deliverability rate using this formula.

Calculations:
Deliverability Rate = (Number of Emails Delivered / Number of Emails Sent)×100
Deliverability Rate = (Number of Emails Sent / Number of Emails Delivered​)×100

Imagine you’re a digital marketing agency in Auckland, New Zealand, running an email marketing campaign for a client. By tracking the acceptance rate of your emails, you can:

  • Identify and address delivery issues: If your acceptance rate is low, it indicates that your emails are being blocked by spam filters or encountering other delivery problems. You can investigate the root causes and take corrective measures.
  • Optimise email content and sender reputation: Analyze factors like email quality, sender reputation, and list hygiene to boost email campaign effectiveness.
  • Measure campaign effectiveness: A high acceptance rate is essential for the success of your email marketing campaigns, as it ensures that your messages are reaching your target audience.

Formulas for Calculating

To monitor and improve your deliverability rate, use these formulas:

  1. Deliverability Rate :
    Deliverability Rate = (Number of Emails Delivered / Number of Emails Sent)×100
    Deliverability Rate = (Number of Emails Sent / Number of Emails Delivered​)×100
  2. Bounce Rate :
    Bounce Rate = (Number of Bounced E-Mails / Number of Emails Sent)×100
    Bounce Rate = (Number of Emails Sent / Number of Bounced Emails​)×100
    A low bounce rate is a good indicator of a high deliverability rate

By regularly calculating these metrics, you can ensure that your email campaigns are effective and reaching the intended audience.

Key Takeaways

Measure of Email Effectiveness: The acceptance rate is a vital metric for measuring the effectiveness of your email marketing campaigns.
Identify Delivery Issues: A low acceptance rate indicates that your emails are being blocked by spam filters or encountering other delivery problems.
Optimise Email Campaigns: By analysing the factors that influence acceptance rates, you can optimise your email content, sender reputation, and list hygiene to improve deliverability.
Improve Campaign ROI: A high acceptance rate can lead to improved campaign ROI as more emails reach your target audience.
Benchmarking: Tracking your acceptance rate over time allows you to benchmark your performance and identify areas for improvement.

FAQs

What is the acceptance rate (deliverability rate) in email marketing?

The acceptance rate, or deliverability rate, measures the percentage of emails successfully delivered to recipients' inboxes out of the total sent.

Why is the deliverability rate important?

It indicates the effectiveness of your email campaigns and the health of your email list, impacting your overall email performance.

What factors affect deliverability rate?

Factors include list quality, email content, sender reputation, and email authentication practices.

How can I improve my deliverability rate?

Maintain list hygiene, optimize email content, authenticate emails, and monitor your sender reputation.

What is a good deliverability rate?

A deliverability rate above 95% is generally considered good, indicating that most of your emails are reaching their intended recipients.

What causes a low deliverability rate?

Causes can include invalid email addresses, spammy content, poor sender reputation, and lack of email authentication.

How often should I check my deliverability rate?

Monitor your deliverability rate after every major email campaign to quickly identify and address any issues.

Can email authentication improve deliverability rate?

Yes, using protocols like SPF, DKIM, and DMARC helps improve sender reputation and email deliverability.

What is the difference between hard and soft bounces?

Hard bounces are permanent delivery failures due to invalid email addresses, while soft bounces are temporary issues such as full inboxes.

How do I handle bounced emails?

Regularly clean your email list to remove addresses that result in hard bounces and address issues causing soft bounces to improve deliverability.

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